When the world is still dealing with the pandemic and its consequences, people have started to think about how they are going to settle with the new normal.

Yes, the facts are changing in every passing day. But at the same time, it is also true that life cannot stop. Neither can business. So, that is the reason why you also need to think of how it will affect you. If you are running a business and in association with a digital marketing agency, you will have to understand that in the world of after-COVID19, these agencies won't operate as they used to.

With the outbreak of the Coronavirus, human life has been massively under the impact. Consumer behavior has changed a lot especially as people are mostly focusing on the relevant services and products that can help them while they are under social isolation. The global economic meltdown owing to the pandemic has also impacted everyone financially.So, as you can see, nothing is as normal as it used to be. Hence, every internet marketing agency will adapt with the changes in these following factors,

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  • Strategy
  • Operation
  • Communication


The primary work an internet marketing agency is strategizing to get the clients the best ROI. Now, when there is already a massive change owing to COVID19 in every business, it is needless to say that strategies will change too.The main point where these agencies will primarily focus on are,

  • The change of demand according to the customer base of each brand
  • The change in budget, especially for instrumental the paid promotion
  • The change in demographic and in case it needs to be set in a completely different light now
  • The relevance of the products and the services during the pandemic

There have been various changes like the change in keywords and the newer pain points.

For example, the customers that used the phrase “near me” while searching are now using “delivery” instead. The revenue on YouTube is on the rise while on PPC it is going down. As a result, any internet marketing company India or any other location of the world will modify the way they are supposed to take the clients to their market.


The mode of operation has surely changed for the companies too. Previously, companies needed an establishment. Clients used to visit the agency with whom they used to collaborate. But now things have changed completely. Now, clients are not willing to visit the offices.

The employees are more comfortable and safe while working from home. The company is now not supposed to take care of the added expenses for the establishment. However, that poses some other challenges too. There will be a definite lack of communication, team culture, issues with the feeling of the community, and so on. Now, as the agency will tackle these issues while changing their mode of operations too.

How? In the following ways,

  • Remote operation from any corner of the globe
  • Time tracking on clients so that there remains a balance of work and payment
  • Daily check-ins with the team deployed
  • Weekly accountability
  • No compromise with the contract money


The way of communication is going to change completely too.

Mostly, clients preferred to visit the agencies at their offices and discuss the project in a completely professional environment. But now with social isolation, it is not possible anymore to meet at the office. Hence, virtual meetings are becoming the norm of the hour.

However, these virtual meetings are not at all informal. The clients and the employees need to be completely at their best to remain completely professional. At the same time, communication with the customer base will change too. As holding events and launches won't be options anymore, the agencies can help you with the ways how you can think of reaching your target audience digitally.

So, now as you know how even any best SEO company India will change in their strategies and operations, don't waste time. Have a discussion, set ground rules, and quickly adapt to the new normal.

Mitali Purkait Ghosh is the, CEO and Co-Founder of Digital concepts, the emerging . Here she writes on how any will change their operations in coming future.

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